Terms of Service & Privacy Policy

TERMS OF SERVICE

Effective Date: March 2026

Welcome to Club Space, operated by Club Space ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, applications, and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms.

1. DESCRIPTION OF SERVICE

Club Space provides a technology platform that allows users to:

  • Create user accounts
  • Create or join clubs or organizations
  • Organize and manage events
  • Sell tickets or collect payments for events
  • Track attendance and generate reports

The Company provides software infrastructure only and does not organize, host, or manage events unless explicitly stated.

2. ROLE OF CLUBS AND EVENT ORGANIZERS

Clubs and event organizers ("Organizers") are solely responsible for:

  • Event content
  • Event safety and execution
  • Ticket pricing
  • Refund policies
  • Event cancellation policies
  • Compliance with laws and regulations

The Company is not responsible for any aspect of events created by Organizers.

Any disputes regarding: Refunds, Event quality, Event cancellations, Safety or injuries must be resolved directly between attendees and the Organizer.

The Company is not liable for losses arising from events hosted on the platform.

3. PAYMENTS AND PAYMENT PROCESSING

The Service may facilitate payments through third-party payment providers.

By using the Service you acknowledge that:

  • Payment processing is handled by third-party providers.
  • Those providers have their own terms and privacy policies.
  • We do not control payment processing systems.
  • The Company may charge platform or service fees.

Organizers are solely responsible for:

  • Taxes
  • Reporting income
  • Compliance with financial regulations

4. CHARGEBACKS AND PAYMENT DISPUTES

If an attendee files a chargeback, dispute, or refund request through their payment provider, the Company reserves the right to:

  • Recover disputed funds from the Organizer
  • Deduct disputed amounts from payouts
  • Freeze or delay payouts
  • Suspend or terminate Organizer accounts

Organizers remain financially responsible for disputes arising from their events.

5. REFUNDS

Refund policies are set and managed by event Organizers.

The Company:

  • Does not guarantee refunds
  • Does not mediate refund disputes
  • Is not responsible for refund decisions made by Organizers

Attendees must contact the Organizer directly regarding refunds.

6. ORGANIZER AGREEMENT

Users who create clubs, host events, or collect payments through the Service are considered Organizers.

By creating or managing an event, Organizers agree that they are solely responsible for:

  • The planning, management, and execution of events
  • Ensuring events comply with all applicable laws and regulations
  • Ensuring venues are safe and appropriate
  • Communicating accurate event information to attendees
  • Managing ticketing, refunds, and event policies
  • Collecting and remitting any applicable taxes

The Company provides technology services only and does not supervise, control, or manage events.

Organizers represent and warrant that:

  • They have the authority to host the event
  • All event descriptions are accurate
  • They will comply with applicable laws and venue requirements

Organizers agree to indemnify and hold harmless the Company from claims arising from:

  • Event-related injuries
  • Event cancellations
  • Misrepresentation of event details
  • Violations of law

7. AGE RESTRICTIONS

Users must be at least 13 years old to use the Service.
Users must be at least 18 years old to create or manage an organizer or club account that hosts events or collects payments.
By creating an account you represent that you meet these age requirements.

8. USER ACCOUNTS

Users agree to:

  • Provide accurate information
  • Maintain account security
  • Not share login credentials
  • Notify us of unauthorized access

We are not responsible for losses caused by compromised accounts.

9. ACCEPTABLE USE POLICY

Users may not use the Service to:

  • Host illegal activities or events
  • Harass or threaten other users
  • Promote discrimination or hate speech
  • Conduct fraud or scams
  • Upload unlawful or infringing content
  • Interfere with platform security

We reserve the right to remove users, clubs, or events that violate these policies.

9. CAMPUS AND INSTITUTIONAL COMPLIANCE

Many clubs and organizations using the Service may be affiliated with educational institutions, universities, or other organizations.

The Company is not affiliated with, endorsed by, or operated by any university or institution unless explicitly stated.

Organizers are responsible for ensuring their use of the Service complies with:

  • University policies
  • Student organization rules
  • Campus event regulations
  • Local laws and safety regulations

If an institution requests the removal of events or organizations that violate its policies, the Company reserves the right to remove those events or accounts.

The Company is not responsible for disciplinary actions taken by universities or institutions against users or organizations.

10. PLATFORM MODERATION AND REMOVAL RIGHTS

To maintain a safe environment, we may at our sole discretion:

  • Remove content or events
  • Suspend or terminate accounts
  • Ban users or organizations
  • Remove clubs from the platform

This may occur if users violate these Terms or basic standards of community conduct and decency.

11. DATA USAGE AND ANALYTICS

By using the Service, you grant the Company the right to:

  • Store and process platform data
  • Analyze usage patterns
  • Generate aggregated or anonymized datasets

The Company may use anonymized data for analytics, research, and business purposes.
Personally identifiable information will be handled according to our Privacy Policy.

12. USER CONTENT

Users retain ownership of the content they upload.
However, by posting content you grant the Company a non-exclusive, worldwide, royalty-free license to:

  • Display the content on the platform
  • Promote events
  • Modify formatting for technical purposes

We may remove content that violates our policies.

13. TERMINATION

We may suspend or terminate access to the Service if:

  • These Terms are violated
  • Fraud or abuse is suspected
  • Continued use presents legal risk
  • Required by law

Users may stop using the Service at any time.

14. DISCLAIMERS

The Service is provided "AS IS" and "AS AVAILABLE."
We do not guarantee:

  • Platform uptime
  • Event attendance
  • Payment processing availability
  • Event quality

All warranties are disclaimed to the fullest extent permitted by law.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company will not be liable for:

  • Indirect damages
  • Lost profits
  • Event injuries
  • Disputes between users
  • Event cancellations

Our total liability shall not exceed the amount paid to us in the previous 12 months.

16. INDEMNIFICATION

Users agree to indemnify and hold harmless the Company from claims arising from:

  • Events they organize
  • Content they upload
  • Violations of these Terms
  • Violations of law

17. FORCE MAJEURE

The Company is not liable for failure to perform due to circumstances beyond reasonable control, including:

  • Natural disasters
  • Internet outages
  • Government actions
  • Public health emergencies
  • Infrastructure failures

18. GOVERNING LAW

These Terms shall be governed by the laws of the State of Illinois, without regard to conflict of law principles.

19. ARBITRATION AGREEMENT

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration rather than court litigation.
Arbitration will take place in Illinois and will be administered by a recognized arbitration organization.
Both parties waive the right to a jury trial.

20. CLASS ACTION WAIVER

Users agree that disputes must be brought individually and not as part of a class action or representative proceeding.

21. CHANGES TO TERMS

We may modify these Terms at any time.
Continued use of the Service after updates constitutes acceptance.

22. CONTACT

Club Space
lakshya.kalra9@gmail.com


PRIVACY POLICY

Effective Date: March 2026

This Privacy Policy describes how Club Space collects, uses, and protects your information.

1. INFORMATION WE COLLECT

We may collect:

  • Account Information: Name, Email, Login credentials, Organization or club affiliation
  • Event Data: Events created, Attendance data, Ticket purchases, Payment records
  • Technical Data: IP address, Browser type, Device information, Usage analytics

2. HOW WE USE INFORMATION

We use collected data to:

  • Operate the platform
  • Process event registrations
  • Facilitate payments
  • Improve services
  • Generate analytics

3. ANONYMIZED DATA

We may create aggregated or anonymized datasets that do not identify individual users.
These datasets may be used for:

  • analytics
  • product improvement
  • research
  • business insights

4. INFORMATION SHARING

We may share information with:

  • Payment processors
  • Hosting providers
  • Analytics providers
  • Legal authorities when required by law

We do not sell personal data.

5. DATA SECURITY

We implement reasonable technical safeguards to protect data.
However, no system can guarantee absolute security.

6. DATA RETENTION

We retain data only as long as necessary for:

  • service operation
  • legal compliance
  • dispute resolution

7. USER RIGHTS

Users may request to:

  • access their data
  • correct inaccurate data
  • delete their accounts

Requests can be submitted via our contact email.

8. CHILDREN'S PRIVACY

The Service is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.

9. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy periodically.

10. CONTACT

Club Space
lakshya.kalra9@gmail.com